Customer support

Contact us at themefullstack@gmail.com

Q&A

Frequently asked questions

The most frequently asked questions about the theme
Can I try the theme for free?
Yes, all of our plans offer a 14-day free trial. If you cancel during this time, you won't pay a cent. On the other hand, be careful, the theme could well please you for good...
Can I use my license on multiple Shopify stores?
1 license = 1 person = unlimited shops, as long as they belong to this person

If you have several stores, you will simply need to fill out our license unlock form several times and confirm your email.

If you are a service provider and you want to use the theme with several of your customers, you can subscribe to the Enterprise package.
Are there regular updates?
Absolutely! Our developer team is always working on new applications, improving features, and fixing bugs, so you have the best possible experience.

You can request the features you want on the roadmap.
Do you provide resources to help us set up the theme?
The FullStack Theme is accompanied by a member training area to help you:

- Understand each element behind the theme's ecosystem
- Activate your license and upload the theme to your Shopify store
- Configure each theme element, sections, and features
- Adopt a methodical process to explode your results in E-commerce
- All the best practices to get the most out of your users
- Responsive customer support
- Pre-designed page templates to integrate in 1 click
What is the difference between the FullStack Theme and other themes?
There are 2 types of themes on the market:

- Professional looking themes but with zero functionality to convert
- Themes that include dozens of features but are 10 years behind schedule in terms of design

The FullStack theme encompasses the best of both worlds: Conversion AND professional rendering. It is the uncompromising theme.

The FullStack theme is not specially designed for beginners, nor for big brands. It integrates all the features and sections you need for your first sale and during all stages of your growth.

Starting with the FullStack theme guarantees you a healthy architecture for the coming years.
Why isn't the FullStack Theme in the Shopify app store?
Well yes, if your theme is so good why don't you sell it on the Theme Store?

The answer is simple: Shopify imposes functionality limits, design standards, and a limited business model, which restricts us in what we want to offer with FullStack.

To get rid of all its limits, and keep our independence with the subscription model, you made the choice not to publish FullStack on the Shopify Theme Store.

If Shopify decides to offer more freedom on its platform in the future we will be happy to publish it.
How do I cancel my subscription?
You can cancel your subscription in a single click from your member area. Your accesses and licenses will be removed 1 hour later.