Terms of Service

Theme FullStack Ltd : Single document — Terms of Sale, Terms of Use and End-User Licence Agreement — June 2026 — Governed by Maltese law + European Union law

Company : Theme FullStack Ltd.

Registration : Malta — No. C114160

Registered office : 203 Triq Tal-Franciz, Apartment 2, IS-SWIEQI, SWQ 2132, Malta

Share capital : €1,200

VAT number : MT32432926

Contact : contact@themefullstack.com

Website : www.themefullstack.com

Plain-language summary

This summary is provided for information only. Only the full legal text below is binding.

What you buy : A right to use the theme (and, optionally, theme styles) — not ownership of the code.

One licence = one store : 1 subscription = 1 licence = 1 Shopify store. An additional store requires an additional subscription. You may transfer a licence from one of your own stores to another.

Free trial : 14 days of full access, with no payment. Cancel before the end → you pay nothing.

Price & payment : Prices shown on the website (depending on currency and offer). Payment via Stripe. VAT included for consumers; reverse charge for EU businesses with a valid VAT number.

If you cancel : You keep access until the end of the period already paid for. At that point, the licence is deactivated and the theme stops working on your store (see the important box in Article 9).

Theme styles : One-time purchase, delivered immediately. 14 days to get a refund if you stop using them.

Right of withdrawal : Your statutory consumer rights are preserved. The free trial means you pay nothing during the withdrawal period.

What is prohibited : Reselling, sharing or redistributing the theme, circumventing the licence, reverse engineering.

Disputes : Mediation available (accredited mediator / European ODR platform). Maltese law; your mandatory consumer rights remain guaranteed.

Article 1 — Purpose

These Terms of Service (the "Terms") govern the relationship between Theme FullStack Ltd (the "Publisher", the "Seller" or "we") and any natural or legal person (the "Customer", the "Licensee" or "you") who subscribes to any of its services.

They constitute a single document combining:

  • the terms of sale (subscription, payment, delivery, refunds);
  • the terms of use of the website and member area;
  • the end-user licence agreement for the theme and theme styles (rights and restrictions on use of the software).

Any order or subscription implies full and unreserved acceptance of these Terms.

Article 2 — Publisher identification

Company name : Theme FullStack Ltd.

Form : Private exempt limited liability company under Maltese law

Registration : Malta — No. C114160 (registered on 15/12/2025)

Registered office : 203 Triq Tal-Franciz, Apartment 2, IS-SWIEQI, SWQ 2132, Malta

Share capital : €1,200

VAT number : MT32432926

Contact : contact@themefullstack.com

Website : www.themefullstack.com

Article 3 — Definitions

  • "Theme": the Theme FullStack software, a premium Shopify theme developed by the Publisher, including its updates, patches and associated documentation.
  • "Theme Styles": visual presets and configurations sold individually (one-time purchase), installable on the Theme.
  • "Licence": a personal, non-exclusive, non-transferable and revocable right to use the Theme under the conditions set out herein.
  • "Store": one (1) active Shopify store, identified by its admin URL, on which the Theme is installed.
  • "FullStack Hub" (or "Member Area"): the secure platform allowing the Customer to download the Theme, activate the Licence, and access documentation, the training centre and related services.
  • "Consumer": any Customer acting for purposes outside their trade, business or profession, within the meaning of European Union law.

Article 4 — Description of the offer

The Theme is provided in digital form, on a subscription basis. Depending on the offer subscribed to, the subscription includes:

  • downloading the Theme (.zip file) via FullStack Hub;
  • access to FullStack Hub, the documentation and the training centre (guides on using the Theme);
  • access to updates during the active subscription period;
  • access to technical support.

The Publisher also offers Theme Styles as one-time purchases (see Article 14).

⚠️ Important — The Customer is granted a right to use the Theme and Styles. No transfer of intellectual property is made to the Customer.

Article 5 — Free trial

Subscriptions include a 14-day free trial. During this period, the Customer enjoys full access (download, installation, licence activation, Hub, documentation, support, updates).

  • No amount is charged during the trial period.
  • At the end of the trial, unless cancelled beforehand, the subscription automatically becomes payable according to the chosen plan.
  • The Customer is notified by email 48 hours before the end of the trial.
  • The Customer may cancel the trial at any time from FullStack Hub or the Stripe portal; no amount will then be charged.

Article 6 — Price and VAT

The applicable prices are those displayed on the website at the time of subscription. They vary depending on currency (EUR, CHF, GBP, USD), the chosen offer (monthly or annual) and any discounts in force. Only the amounts displayed on the website at the time of order are binding.

PlanPriceCommitmentStandard Licence — MonthlyDisplayed on the websiteNo commitmentStandard Licence — AnnualReduced price displayed on the website12 monthsEnterprise / Agency LicenceOn requestDedicated contract

Monthly and annual subscriptions are available for purchase on the website. Enterprise / Agency offers are sold separately, on request.

6.1 — VAT regime. For Consumers and customers without a valid intra-EU VAT number, prices are inclusive of VAT, the applicable VAT being that of the Customer's country (One-Stop-Shop regime). For business customers established in the EU holding a valid intra-EU VAT number, the invoice is issued excluding VAT with the statement "Reverse charge — Art. 44 Directive 2006/112/EC"; the Customer is then liable for VAT in their own country. For customers outside the EU, no Maltese VAT is applied; local tax treatment is the Customer's responsibility.

📌 The intra-EU VAT number must be provided at the time of subscription to benefit from VAT-exclusive invoicing. It may also be added later by the Customer from the Stripe portal: this addition is not retroactive but applies to subsequent invoices. Failing a valid number, invoicing is inclusive of VAT.

6.2 — Price changes. The Publisher may change its prices at any time for new subscriptions. The price of an ongoing subscription remains as agreed until renewal. Where a price change affects an ongoing subscription, the Customer is informed at least 30 days before the renewal date and may cancel without penalty within that period.

Article 7 — Payment terms

Payment is made through Stripe. Accepted payment methods include: Link, Apple Pay, Google Pay, and the Visa, Mastercard, American Express, Discover, Diners Club, JCB and China UnionPay card networks, as well as any other method displayed at checkout.

The Publisher does not store any banking data: such data is processed exclusively by Stripe (PCI-DSS Level 1 certified). Invoices are available from the customer portal.

Article 8 — Subscription and renewal

The subscription is monthly or annual. Unless cancelled before the renewal date, it is automatically renewed for an identical period.

8.1 — Renewal notice.

  • Monthly subscription: notice by email 7 days before the renewal date.
  • Annual subscription: notice by email between 1 and 3 months before the renewal date (in accordance with, among others, Article L.215-1 of the French Consumer Code for consumer Customers established in France).

8.2 — Payment failure. If a renewal payment fails, the Publisher carries out several retry attempts (up to 4 retries spread over a 14-day period), inviting the Customer by email to update their payment method. Failing regularisation by the end of this period, access to the service may be suspended and the subscription then terminated.

Article 9 — Cancellation by the Customer and theme deactivation

The Customer may cancel their subscription at any time from FullStack Hub, the Stripe customer portal, or by writing to contact@themefullstack.com.

  • Cancellation takes effect at the end of the current (already paid) subscription period. Example: a cancellation mid-month remains effective until the end of the paid month.
  • No further renewal occurs and no new amount is charged.
  • The Customer keeps access to the service until the end of the current period.

⚠️ Important — Theme deactivation at the end of the subscription

The Theme operates through a licence system. Upon expiry of the subscription period (cancellation or non-payment), the licence is deactivated and the Theme stops working on your Store: a message inviting you to activate a licence is then displayed on all pages of your store, which is no longer presentable to the public.

You do not retain the right to use the Theme after the expiry of your subscription, including the last version downloaded.

To avoid any interruption to your store, install and publish another theme before the end of your subscription. This information is communicated to you clearly before any subscription.

Article 10 — Access to the service and activation

Access is granted as soon as possible after payment validation, and at the latest within 24 hours of transaction confirmation, or at the start of the trial period. The Licence is activated in FullStack Hub by entering the admin URL of the Store.

📌 Delivery time. Should a technical unavailability delay access beyond 24 hours, the Customer is informed by email. If the delay exceeds 48 hours without a solution, the consumer Customer may request rescission of the contract and a full refund.

Article 11 — Theme licence

The Publisher grants the Customer a personal, non-exclusive, non-transferable and revocable Licence for the duration of their active subscription.

11.1 — Core rule: 1 subscription = 1 licence = 1 store.

  • A Licence authorises use of the Theme on one (1) single active Shopify Store at a time.
  • Use on an additional Store requires an additional subscription (and therefore licence). The Customer may hold as many subscriptions as Stores.

11.2 — Transferring a licence between your own stores. The Customer may transfer a Licence from one of their Stores to another (for example by freeing the Licence on Store A in order to activate it on Store B), provided the Stores belong to them. Transfer to a store belonging to a third party is not permitted: see Article 12.

11.3 — What the Licence allows you to do:

  • install and use the Theme on one (1) active Store;
  • customise the Theme's appearance using Shopify's native tools;
  • modify the template files (Liquid) to adapt the Theme to your Store's needs, for your internal use;
  • benefit from updates released during your active subscription period;
  • install the Theme on a development/test store not accessible to the public, in connection with the same Store covered by the Licence;
  • allow a service provider (developer, agency) to access the Theme solely to customise your Store; this grants the provider no independent right and does not constitute a sub-licence, the Customer remaining responsible for the provider's compliance with these Terms.

11.4 — What the Licence does not allow you to do (the following constitute serious breaches):

  • sharing, lending, assigning, reselling or transferring your Licence or your FullStack Hub credentials to a third party;
  • installing the Theme on more than one (1) Store per Licence;
  • reproducing, copying, distributing or making available to third parties the source code or files of the Theme;
  • reselling the Theme, in whole or in part, in any form whatsoever;
  • submitting the Theme to theme marketplaces or any other distribution channel;
  • reverse engineering, decompiling or extracting the source code;
  • circumventing, disabling or altering the licence-verification mechanism;
  • using the Theme as a basis to develop a competing theme intended for sale or distribution;
  • removing or concealing the copyright notices or legal notices contained in the code or documentation.

Article 12 — Licence transfer and store assignment

  • Transfer between Stores of the same owner: free, under the conditions of Article 11.2.
  • Sale/assignment of a Store to a third party: the Licence is not transferred automatically. The buyer of the Store must take out their own Licence.
  • Business transfer (merger, acquisition): transfer of the Licence is subject to the Publisher's prior written consent, which may accept, refuse, or propose a new subscription. Requests to contact@themefullstack.com.

Article 13 — Updates

Theme updates are included during the active subscription period and accessible from FullStack Hub.

The Publisher releases updates regularly — on average every 4 to 6 weeks — without, however, committing to any frequency, schedule or specific timeframe. These updates may include security patches, bug fixes, Shopify compatibility improvements and new features, decided at the Publisher's sole discretion.

📌 Any roadmap is published for indicative purposes only. The Publisher makes no commitment to add any particular feature, and the absence of a feature does not constitute grounds for a refund.

Article 14 — Theme styles (one-time purchase)

Theme Styles are sold individually (one-time purchase, outside the subscription). They are delivered immediately in FullStack Hub after purchase, with email confirmation.

  • Use of the Styles is subject to the same licence rules and restrictions as the Theme (Articles 11 and 18).
  • Right of withdrawal / refund: the consumer Customer has fourteen (14) days to request a refund for a Style, by email to contact@themefullstack.com. The refund is granted provided the Customer ceases all use of the Style concerned and deletes it from their stores. The refund is made within a maximum of 14 days via the original payment method.

Article 15 — Support

Technical support is included with an active subscription. It is accessible via FullStack Hub and by email at contact@themefullstack.com. The Publisher endeavours to respond as quickly as possible, without any guaranteed response time.

15.1 — Covered: bugs affecting the Theme in its standard, unmodified version; help with installation and standard use; technical questions directly related to the Theme.

15.2 — Not covered: custom development; issues caused by third-party apps or by the Customer's modifications; malfunctions specific to Shopify or external services; legal or regulatory questions (GDPR, accessibility, etc.); stores using an unlicensed version of the Theme.

Article 16 — Consumer rights, withdrawal and conformity guarantee

This Article concerns Customers who qualify as Consumers.

16.1 — Right of withdrawal (principle). In accordance with Directive 2011/83/EU, the Consumer has in principle fourteen (14) days from the conclusion of the contract to withdraw, without giving reasons or incurring penalties.

16.2 — Subscriptions with a free trial. As the subscription comes with a 14-day free trial with no payment, a Consumer who changes their mind during this period cancels without paying anything: exercising the right of withdrawal therefore incurs no cost. No charge is made before the expiry of the withdrawal period.

16.3 — Theme styles. For Theme Styles (digital content delivered immediately), the Consumer benefits from the 14-day refund provided in Article 14.

16.4 — Model withdrawal form. The Consumer may exercise their right by means of an unambiguous statement sent to contact@themefullstack.com, or using the form below:

MODEL WITHDRAWAL FORM (Annex I-B — Directive 2011/83/EU — complete and return only if you wish to withdraw)

To Theme FullStack Ltd — 203 Triq Tal-Franciz, Apartment 2, IS-SWIEQI, SWQ 2132, Malta — contact@themefullstack.comI/We () hereby give notice () of my/our () withdrawal from the contract for the supply of the following service / digital content:Ordered on () / received on (): __________ — Name of consumer(s): __________ — Address: __________ — Date: __________ — Signature (paper only): __________() Delete as appropriate.

16.5 — Legal guarantee of conformity (Directive (EU) 2019/770). The Publisher supplies digital content that conforms to the contract. The legal guarantee of conformity applies for two (2) years from supply for content provided on a one-off basis (Styles), and for the entire subscription period for content supplied continuously (Theme). In the event of non-conformity, the Consumer may request that conformity be brought about and, failing that, a price reduction or rescission of the contract.

Article 17 — Refunds

Save for any mandatory legal provision to the contrary, subscriptions are not refundable once the period has been used — the Customer having the 14-day free trial to assess the service without payment. A refund may nevertheless be granted in the following cases:

  • 14-day refund on Theme Styles (Article 14);
  • proven double payment;
  • proven fraud or unauthorised payment;
  • major malfunction not resolved after a reasonable attempt at correction;
  • cancellation of an annual subscription mid-period, pro rata to the unused period (at the Publisher's discretion);
  • any case where a refund is required by law.

All requests are to be sent to contact@themefullstack.com. The Customer acknowledges that this policy was communicated before purchase and accepted; the Publisher may rely on it before any banking institution in connection with a chargeback initiated without legitimate grounds.

Article 18 — Intellectual property and anti-piracy protection

18.1 — Ownership. The Theme, the Styles, their source code, architecture, visual elements, the documentation, FullStack Hub and the associated training constitute an original work that remains the exclusive property of the Publisher. The Customer acquires only a limited and revocable right of use. Any unauthorised reproduction, resale, distribution, sub-licensing or exploitation constitutes infringement.

18.2 — Trademark. "Theme FullStack" is a trademark and distinctive sign of the Publisher, who reserves all rights to it. Any unauthorised use of this trademark is prohibited.

18.3 — Third-party components. The Theme incorporates open-source components used in accordance with their respective licences, notably Material Symbols (Google, Apache 2.0 licence) and Splide (MIT licence). The corresponding licence notices are retained in the relevant files.

18.4 — Authorised purchase sources. A Licence is valid only if acquired directly from the Publisher through its official channels (website, FullStack Hub, resellers accredited in writing). Any Theme obtained from an unauthorised third-party source is considered unlicensed.

Article 19 — Customer responsibilities

The Customer is solely responsible for their use of the Theme, the configuration of their Shopify store, the content published, the use of third-party apps, and their own legal and regulatory compliance (GDPR, consumer law, taxation). Certain features or performance may depend on Shopify, third-party apps or the Customer's own configuration.

Article 20 — Limitation of liability

The Publisher is bound by an obligation of means (best efforts). It does not guarantee the achievement of any particular commercial or financial result, compatibility with all third-party apps, or the absence of interruptions related to Shopify or third-party providers.

To the extent permitted by law, the Publisher is not liable for indirect damages (loss of revenue, data, business, or reputational harm). Its total liability is capped at the amounts actually paid by the Customer during the three (3) months preceding the event giving rise to liability.

📌 Reservation. Nothing in these Terms operates to exclude or limit any liability that cannot be so excluded or limited under the law (in particular fraud, gross negligence, personal injury, or mandatory consumer rights).

Article 21 — Suspension or termination for breach

The Publisher may suspend or terminate access to the service in the event of non-payment, fraud, breach of the licence conditions, unauthorised sharing of the Licence or credentials, abusive use, or any attempt to circumvent the licence or to reverse engineer. This does not deprive the Publisher of the right to claim sums due or compensation for the harm suffered.

📌 Note for Consumers. For consumer Customers, termination without notice is reserved for serious breaches, in accordance with the mandatory provisions of the consumer law applicable in the Customer's country of residence.

Article 22 — Personal data (GDPR)

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR), the Maltese Data Protection Act and the Privacy Policy available on the website.

Data : Name, email, billing address, country, VAT number, store URL, licence data, support exchanges, payment data, acceptance logs

Purposes : Order management, invoicing, licences, support, fraud and piracy prevention, legal obligations

Legal bases : Performance of the contract (art. 6(1)(b)); legal obligations (art. 6(1)(c)); legitimate interest (art. 6(1)(f)); consent where applicable

Retention : Billing/accounting data: 10 years (Maltese legal obligation). Other data: duration of the relationship, then the applicable limitation period, unless a longer legal obligation appliesRightsAccess, rectification, erasure, restriction, objection, portability — contact@themefullstack.comComplaintsIDPC (Malta) — idpc.org.mt; Customers in other countries may contact their national authority (e.g. the CNIL in France)

Rights : Access, rectification, erasure, restriction, objection, portability — contact@themefullstack.com

Complaints : IDPC (Malta) — idpc.org.mt; Customers in other countries may contact their national authority (e.g. the CNIL in France)

Article 23 — Amendments to the Terms

The Publisher may amend these Terms. For any substantial amendment affecting an ongoing subscription, the Customer is notified by email at least 30 days before it takes effect. If the Customer refuses, they may cancel without penalty within that period. Continued use of the service after the notice period expires constitutes acceptance. The applicable version is the one in force at the date of subscription or last renewal.

Article 24 — Governing law and dispute resolution

24.1 — Governing law. These Terms are governed by Maltese law and, as regards consumer protection, by the mandatory provisions of EU law (Directives 2011/83/EU and (EU) 2019/770, GDPR).

24.2 — Amicable resolution. In the event of a dispute, the Customer is invited to contact contact@themefullstack.com first in order to seek an amicable solution within 30 days.

24.3 — Consumer mediation. The Consumer may resort to an accredited mediator:

- Office for Consumer Affairs / MCCAA (Malta) : mccaa.org.mt

- Customers in France — MEDICYS : medicys.fr

- European Online Dispute Resolution (ODR) platform : ec.europa.eu/consumers/odr

24.4 — Jurisdiction.

  • Business customers (B2B): the courts of Malta, save for any mandatory rule to the contrary.
  • Business customers outside the EU: international arbitration (ICC Rules), sole arbitrator, seat in Malta, language English.
  • Consumers (B2C): these Terms do not deprive the Consumer of the mandatory provisions or of the right to bring proceedings before the courts of their country of residence (Regulation (EU) No 1215/2012 — Brussels I bis).

Article 25 — Acceptance and final provisions

25.1 — Acceptance. These Terms are accepted by the Customer via a dedicated checkbox, not pre-ticked and blocking the validation of payment, during the order process. This acceptance forms a valid and enforceable contract; a record of the acceptance (date, version accepted) is kept as evidence.

25.2 — Entire agreement. These Terms constitute the entire agreement between the parties and supersede any prior agreement on their subject matter.

25.3 — Severability. If any clause is held void or unenforceable, the remaining clauses remain in force.

25.4 — No waiver. The Publisher's failure to enforce a breach does not constitute a waiver of its rights.

© 2026 Theme FullStack Ltd. — All rights reserved.

Terms of Service — Maltese law — VAT No. MT32432926203 Triq Tal-Franciz, Apartment 2, IS-SWIEQI, SWQ 2132, Malta — contact@themefullstack.com

This document constitutes a legally binding contract. Please keep a copy.